Guides

Set up once.
Then just mix.

Short, practical guides for getting Wingman, Wingman Hub and Wingman Listen running at your desk.

01

Connect to your WING

You need an iPad or iPhone on iOS 17 or later, on the same network as the console.

  1. Join the console's network. Connect the WING's network port to your router or access point, and put your iPad or iPhone on the same WiFi.
  2. Open Wingman. It looks for consoles on your network and lists any it finds. Tap yours. If it isn't listed, type the console's IP address.
  3. Mix. Faders, meters and names arrive in a second or two, and your moves reach the console straight away.
  4. Lock it when nothing should change. Tap the lock in the top bar for read‑only mode: Wingman keeps watching, but nothing you touch reaches the console. Tap it again to go live. Wingman remembers which you used last.
No console handy? Tap Try the demo console on the connect screen to explore everything without hardware.

Wingman uses the WING's native protocol, which allows up to 16 remotes at once, so it runs alongside Companion and the WING's own apps.

02

Set up Wingman Hub

Wingman Hub is a Mac app that stays at the desk. It streams in‑ear mixes to phones, plays solo to your iPad, and can measure the room. You'll need a Mac on macOS 14 or later.

  1. Download and install Wingman Hub from the download section, and drag it to Applications.
  2. Cable it. Connect the Mac to the WING's USB port (for audio) and to the same network as the console, ideally by Ethernet.
  3. Connect to the console. In the hub's Console card, pick your WING so the hub can read mix names and handle musicians' mix changes.
  4. Pair with your iPhone. In the hub, choose Pair with your iPhone. Scan the QR code with your phone's camera, or in the app go to Settings → Team → Set up Wingman Hub… and type the code. Anyone on an active Team plan can approve it.
The hub only needs the internet to check the Team plan. It renews every 30 minutes and keeps working offline for up to a week.

03

In‑ears on phones with Wingman Listen

Up to 8 mixes, each to its own group of phones, with up to 8 phones per hub. Musicians use their own phone and wired earphones, with no account needed.

  1. Send mix buses to USB. On the WING, route the mix buses you want (for example Bus 1–8) to USB outputs.
  2. Pick a source for each mix in the hub, and give it a name the band will recognise (“Drums”, “Keys”, “Vox”).
  3. Show the QR code. Musicians scan it with their phone's camera. Wingman opens straight into Listen. They pick their mix and press play.
  4. Let them adjust (optional). Turn on Musician can adjust for a mix and that musician can change their own levels from their phone. Lock all mixes stops every change at once, for example during the service or show.
For the best results, use a dedicated 5 GHz access point for the band, and keep it connected to the internet so phones don't leave it. Use wired earphones: Bluetooth adds a lot of delay, and Wingman will warn about it.

Expect roughly 15–25 ms of delay on a good access point. That's fine for most instrumentalists; lead vocalists often prefer less.

04

Wireless solo

Plug headphones into the iPad or iPhone you mix from, and hear whatever you solo on the console.

  1. In the hub, pick the USB pair that carries the console's solo under Wireless solo, and switch it on.
  2. In Wingman, tap the headphones button next to the console name to turn on Wireless solo.
  3. If the console isn't sending solo to USB yet, tap Set up for me. Wingman routes it in one step, with undo (needs live control).
  4. Solo a channel. Your headphones follow the console's solo from any screen.

Wireless solo is a separate stream from the 8 mixes, for up to 2 engineers.

05

Tune the room Pro

Wingman measures your PA with a microphone, compares it with a target curve and proposes EQ for you to confirm.

  1. Choose a mic. The device's own mic works; a USB measurement mic (like a UMIK‑1) is better, and an RTA mic on a WING input or one plugged into Wingman Hub works too.
  2. Open Room tuning from the console menu. Describe the system once: mono, stereo or LCR, subs, and where the PA is fed from. Wingman remembers it for next time.
  3. Balance first. Wingman checks left against right and subs against tops, and fixes them with your OK.
  4. Measure. Pick a Quick tune (one spot) or a Full tune (several spots around the room). Wingman plays pink noise or a sweep from the WING's oscillator and sets the level.
  5. Apply or undo. Review the proposed EQ, apply it, and undo if you change your mind. Anything switched off for the measurement is switched back on.
Each room keeps its last 12 tunes, so you can compare this week with last week and recall an earlier EQ.

06

Ring out monitors Pro

  1. Pick the mix (a bus or main) and the stage mic in the loop. Wingman sets the mic flat for the test and restores it afterwards.
  2. Start. In auto mode Wingman slowly raises the mix; in manual mode it just listens while you push it.
  3. Let it catch feedback. When a ring starts to build, Wingman pulls the mix down, confirms it's feedback, and notches it on a free bus EQ band.
  4. Stop, then keep or undo all the notches. The mix goes back to its starting level.
Ring‑out gets loud. Warn people on stage and keep a hand near the fader.

07

Troubleshooting

Wingman can't find my console.
Make sure the device and the WING are on the same network and subnet. Guest networks often block devices from seeing each other. Type the console's IP address instead.
It keeps saying “Reconnecting”.
Wingman retries on its own and counts 6 seconds of silence as a dropped link. Check the WiFi signal where you're standing; edits are held back until it reconnects, and everything is re‑read.
Phones can't see the hub.
Some networks block discovery. In Listen, type the address shown on the hub instead.
The in‑ear audio drops out.
Move the band to a dedicated 5 GHz access point, away from busy guest WiFi. The hub's WiFi health shows how each phone is doing.
A new phone can't join.
Each hub takes up to 8 phones, and new phones need an active Team plan on the hub. Phones already listening keep playing.

Still stuck? Ask in the forum.